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rowan
Level: 1
Rate: updated at 2013-01-02 23:13:08

 Not able to use BlueTooth File Transfer Service

Dear Sir

Please if some one could help with this issue, i am Samsung Galaxy S2  with IVT Bluesoleil USB blue tooth dongle, when i discover the services on my windows 7 PC i get 3 services active, 
1) Bluetooth dial up network service
2) Bluetooth serial port service
3) Bluetooth object pull-push service

i want to know how can i get the bluetooth file transfer service activated so that i can transfer my files from PC to Phone via bluetooth.


Regards

Rowan
1

rowan replied at 2013-01-02 23:13:08

 ur welcome sir

2

BlueSoleil_Support replied at 2012-12-20 05:50:08

Hi, sorry to tell you that different phones support different service, we'll support this phone as soon as possible. Thank you.

popcornoldies
Level: 2 Level: 2
Rate: updated at 2012-12-31 03:15:25

The latest version don't work whit windows 8 pro

BlueSoleil 8.0.395.0  

1

Luilly replied at 2012-12-31 03:15:25

It's a very bad new that bluesoleil doesn't work in Windows 8. I buyed the license 5 months ago and now I want to update to windows 8.

I hope they solve iot as soon as possible.

Ov3RpOweReD
Level: 1
Rate: updated at 2012-12-28 19:23:56

it's work internet on phone with blue soleil 8?

1

BlueSoleil_Support replied at 2012-12-28 19:23:56

Hi, Bluetooth Dial-Up Networking service enables users to dial-up to the Internet via a Bluetooth mobile phone. Once the dial-up connection is established, you can browse the Internet on your computer. Thank you.

ad007
Level: 1
Rate: updated at 2012-12-27 20:45:22

The activation service is down and the clear previous activation page is down. The sites just times out and redirects to the main webpage after 10 seconds. 

Any help?

1

BlueSoleil_Support replied at 2012-12-27 20:45:22

Hi, maybe there is something wrong with our server and sorry for the inconvenience, we cleared your activation record manually, please try to activate your BlueSoleil again. Thank you.

2

ad007 replied at 2012-12-27 03:58:54

Trace from my Wireshark app:

 

 GET /client/Activate.aspx?first=true&InstallID=[removed my me] HTTP/1.1

 
User-Agent: bsclient
 
Host: www.bluesoleil.com
 
Cache-Control: no-cache
 
Cookie: ASP.NET_SessionId=jbsgtd550qkpir55jf44ioao
 
 
 
HTTP/1.1 302 Found
 
Date: Wed, 26 Dec 2012 19:57:00 GMT
 
Server: Microsoft-IIS/6.0
 
X-Powered-By: ASP.NET
 
X-AspNet-Version: 2.0.50727
 
Location: /Error.aspx?aspxerrorpath=/client/Activate.aspx
 
Cache-Control: private
 
Content-Type: text/html; charset=utf-8
 
Content-Length: 174
 
 
 
<html><head><title>Object moved</title></head><body>
 
<h2>Object moved to <a href="%2fError.aspx%3faspxerrorpath%3d%2fclient%2fActivate.aspx">here</a>.</h2>
 
</body></html>
 
vojsed
Level: 2 Level: 2
Rate: updated at 2012-12-27 03:51:31

Please, give me back the money and deactivate my seriál number. ID: BS2012122300008. Activation does not working and I do not have a time for this solution. Thank you.

1

BlueSoleil_Support replied at 2012-12-27 03:51:31

Hi, our database told me that your serial number has not been used, would you please send your detailed problems to: support@bluesoleil.com so we can further help you? We'll help you ASAP, thank you.

wannistelrooy
Level: 2 Level: 2
Rate: updated at 2012-12-27 02:09:29

the serial number are all fake cant be activated..

1

BlueSoleil_Support replied at 2012-12-27 02:09:29

Hi, please send the serial number to: support@bluesoleil.com so we can further help you. Detailed description will be appreciated, thank you.

wannistelrooy
Level: 2 Level: 2
Rate: updated at 2012-12-26 21:01:40

idiot they just keep saying the same thing..about  3 month they cant even settle my problem..i already purchase bluesolil 8..and now i wanted to upgrade to the new version but after download the new version i cant install it..and make sure you guys dont ask the stupid question again im getting sick of it just check through my account..

1

BlueSoleil_Support replied at 2012-12-26 21:01:40

Hi, would you please tell us your email address, so we can further help you. Thank you.

2

wannistelrooy replied at 2012-12-26 05:31:15

I already sent the screenshot..for your info,you are telling for  2nd time what to do..

3

BlueSoleil_Support replied at 2012-12-24 02:22:23

Hi, thank you for choosing BlueSleil, please send your detailed questions to: support@bluesoleil.com we'll do our best to help you, some screenshots will be appreciated.  thank you.

4

wannistelrooy replied at 2012-12-21 10:02:21

i already try very thing..and you are saying the same old thing.can you guys do some record  for customer so that you guys dont repeat the whole thing again and agian..i just  need a refund and purchase it again..very simply instruction and you still dont understand.

5

BlueSoleil_Support replied at 2012-12-20 06:01:36

Hi, please uninstall previous version and install new version if anyone can't install BlueSoleil correctly. Regards

luihomelui
Level: 1
Rate: added at 2012-12-26 03:02:45

Let me to try it and what's difference

wannistelrooy
Level: 2 Level: 2
Rate: added at 2012-12-26 01:33:38

furture buyer beware

vojsed
Level: 2 Level: 2
Rate: updated at 2012-12-25 02:34:39

BS2012122300008. I have bought it but activiation isn´t working. I need it for work!

1

vojsed replied at 2012-12-25 02:34:39

The firewall is temporarily disabled. Anyway BlueSoleil is on list with allow access to internet. I use Copy & paste for set serial. The error message is: "Cannot activate BlueSoleil. Please make sure your computer is connected to Internet and BlueSoleil is allowed to access Internet. Click here to get more information."
The link leads to a non-existent page.
2

isolde replied at 2012-12-24 14:36:01

does your firewall block the activation?

Or did you mistyped the serial number? Use copy&paste to prevent it. 

3

isolde replied at 2012-12-24 14:35:58

does your firewall block the activation?

Or did you mistyped the serial number? Use copy&paste to prevent it. 

kundan
Level: 1
Rate: added at 2012-12-24 21:48:26

Dear Sir,

We purchased 5 BlueSoleil8.0.356.0 software license  in May, 2011.

Now i have changed my PC, due to some HW issue, but now i am unable to activate the SW using the same ativation key.

Also, it automaticaly switch on/off in pc.

Please help. email ID: kundan.mishra88@mediatek.com

Alphas
Level: 1
Rate: updated at 2012-12-24 15:28:43

I bought the dongle that comes with Bluesoleil 7.0.356.0 but when I tried to install 8.0, it will remove the previous version. The new version become a evaluation copy, how do I activate it?

1

Alphas replied at 2012-12-24 15:28:43

Is that true, so someone with version 6 can upgrade to version 8 while version 7 is not upgradable. WHat nonsense is this?

2

isolde replied at 2012-12-24 14:32:12

BlueSoleil 8 is "only" free to upgrade from V6.

Bluesoleil 7 might be free for V5 to upgrade,

Seems u need to keep using V7 or to buy V8. May be u can get a discount.

 

Kind regards

 

Roland 

KIM JAEIL
Level: 1
Rate: updated at 2012-12-24 02:47:15

Hi ..

I purchased   BlueSoleil 8.0.390.0 yesterday . I already pay for that by Paypal (Transaction ID: 2P485582DG943351N)

I didn't get the serial No ...Please send the Serial NO ( My e-mail adress : ovs3@samyoung.co.kr)

1

KIM JAEIL replied at 2012-12-24 02:47:15

send e-mail to you .. check pls and reply me as soon as possible

2

BlueSoleil_Support replied at 2012-12-24 02:08:12

Hi, please send it to: support@bluesoleil.com Thank you!

3

KIM JAEIL replied at 2012-12-24 01:44:19

Could you let me know your e-mail .?    I will forward e-mail ( from Paypal Payment  detail) to you ...



 

 

4

BlueSoleil_Support replied at 2012-12-24 01:33:46

Hi, BlueSoleil 8.0.390.0 has not been sold a few months ago, would you please tell us your Order ID so we can further help you? As we found nothing with you mail address and Transaction ID. Thank you.

Sharky
Level: 1
Rate: updated at 2012-12-24 02:34:22

 

I recently purchased a Mini Adapter from The Source in Canada the version said it was 5.4 I assumed I could upgrade to version 8 software because of your "check for upgrade" in the help listing.

When I downloaded and installed the software it says it is an evaluation copy and only allowes 2mb of copy.

Can I get a serial number for my version?

1

BlueSoleil_Support replied at 2012-12-24 02:34:22

Hi, you know, BlueSoleil is a pay for software, you can download BlueSoleil 8 freely, but you need to purchase a serial number from our website to activate it. Otherwise, the amount of sent data is limited.

We also promised all of our BlueSoleil 6 users have FREE access to the BlueSoleil 8 and BlueSoleil 5 users have FREE access to the BlueSoleil 7. Our upgrade policy is as follows:

 1. If you bought a serial number or a dongle from our website at the outset, now you can have free access to the corresponding version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;

2. If you bought a dongle with a BlueSoleil software CD from other place, you should ask your retailer if the dongle including the license for activating new version first, if yes, new version will be activated after inserting your dongle into your PC.
 
End users who purchased Serial Number of BlueSoleil 8 will automatically become BlueSoleil Club member, are eligible for free upgrade of BlueSoleil 8.x series PERMANENTLY. Regards!

wu chin
Level: 2 Level: 2
Rate: updated at 2012-12-24 02:25:00

Dear Sir

I have Buy the Bluetooth 8.0338 version

My computer was get virus and I reinstall windows and Bluetooth a few times

But recently I find that I can not install Bluetooth any more

How can I deal the problem, Thank you.  wbc.chin@gmail.com

1

BlueSoleil_Support replied at 2012-12-24 02:25:00

Hi, is there any prompt information abour that? Please uninstall your BlueSoleil 8.0.338 and download BlueSoleil 8.0.395.0 to install to see if it works correctly. Regards.

Al
Level: 2 Level: 2
Rate: updated at 2012-12-24 01:25:37

Download link still not working for IE9 or Chrome.  I am signed in but still no DL

1

BlueSoleil_Support replied at 2012-12-24 01:25:37

Hi Al, we confirmed that it works fine for IE9 and Chrome. Please try again later or send your questions with screenshots to: support@bluesoleil.com we'll do our best to help you, thank you.

qwert
Level: 1
Rate: added at 2012-12-23 14:56:31

شــــــــــــــــــــــــــــــــــكرا    لكــــــــــــــــــــــــــــــــــــــم

mohamed zakaria
Level: 1
Rate: added at 2012-12-21 07:04:48

أنا دلوكتي اسجلت أشوف البرنامج بنزل ولا له

JD2
Level: 1
Rate: updated at 2012-12-20 06:04:45

 The download link does not work for me.

1

BlueSoleil_Support replied at 2012-12-20 06:04:45

Thank you, right answer

2

beartdi replied at 2012-12-20 01:54:10

 It will work if you register. Good luck!

rowan
Level: 1
Rate: updated at 2012-12-20 05:39:17

I can't Connect With My phone Samsung Galaxy S2 GT - I9100G 

1

BlueSoleil_Support replied at 2012-12-20 05:39:17

Hi, thank you for your feedback, we'll support this phone as soon as possible. Regards

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