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Product Info

vikram
Level: 1
Rate: updated at 2012-10-10 00:13:32

 Your bluesoil product is amazing. I liked it. Thanks i want to buy it but it is very costly.

1

BlueSoleil_Support replied at 2012-10-10 00:13:32

Dear vikram, thanks for choosing BlueSoleil; If you want a large quantity, we can give you a discount price. Regards

walt
Level: 1
Rate: updated at 2012-10-09 01:42:26

 I was using Bluesoleil version 6 and decided to take advantage of the free upgrade to 8.  The setup program of version 8 uninstalled version 6 then installed 8.  It went through without problems.  Now version 8 won't run without a serial number.  What part of "free upgrade" don't I understand?

1

BlueSoleil_Support replied at 2012-10-09 01:42:26

Dear all, we promised all of our users can upgrade freely from version6 to version8. The upgrade policy as follows:
1.If you bought a serial number or a dongle from our website at the outset,  you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;
2.If you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks
2

Vicky replied at 2012-10-08 19:11:40

Same here.... uninstalled the older version and installed 8. It is prompting for serial number to activate.. How come it is a FREE upgrade ??

3

paulmin replied at 2012-10-08 18:31:23

 I've done exactly the same. How do you claim the FREE upgrade????

paulmin
Level: 1
Rate: updated at 2012-10-09 01:40:30

Hello Support!

Your website screems FREE UPGRADE TO BLUESOLEIL 8 for BlueSoleil 6 owners. That seams to be totally misleading and false! Free download of a Trial version  is NOT the same as free upgrade and anybody can download it not just BlueSoleil 6 owners.

Can you please clarify and rectify or explain this to your customers??

1

BlueSoleil_Support replied at 2012-10-09 01:40:30

Dear paulmin, we promised all of our users can upgrade freely from version6 to version8. The upgrade policy as follows:
1.If you bought a serial number or a dongle from our website at the outset,  you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;
2.If you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks
chitsman
Level: 1
Rate: updated at 2012-10-09 01:28:55

i like it it is user friendly

1

BlueSoleil_Support replied at 2012-10-09 01:28:55

Dear, thank you for choosing BlueSoleil. Best Regards

pierrexp
Level: 1
Rate: updated at 2012-10-09 01:28:31

Software full of bug, downloader full of adds, poor software, i won t buy this for sure!

 

1

BlueSoleil_Support replied at 2012-10-09 01:28:31

Hi, could you please tell us the problems you have encountered? Thanks

Sonu
Level: 1
Rate: updated at 2012-10-08 02:55:31

 Thanks a lot for your help.

I have few question. Hope you can help me.

Can you please tell me where will i get information exchange software?

I want to connect internet via android mobile to my pc. Whats the procedure? Please tell me the full step.

Previously, when i was using nokia mobile, it was working absolutely fine by using dial-up modem. It's not happen same with android mobile.

You website is showing Bluesoleil version 8 is free. But when i installed that file, its asking for 30 days and 2mb files can be transferred. 

Please help me with this queries.

Your bluesoil product is amazing. I liked it. Thanks

 

1

BlueSoleil_Support replied at 2012-10-08 02:55:31

Dear Sonu, you know, BlueSoleil is a pay-for software, you can free download and use it with trial version. But you need to buy a serial number to activate it on our website if you want to use its full function.

Start BlueSoleil, search devices, if you find your mobile, right click it, search service, if you find Bluetooth dial-up service, connect it. It will be fine. Or you can open BlueSoleil interface, press F1, there is a help documents for your reference. Thank you 
 

errolt360
Level: 1
Rate: updated at 2012-10-08 01:01:54

how to configure this to make phone call

 

1

BlueSoleil_Support replied at 2012-10-08 01:01:54

Hi, you need to install BlueSoleil VoIP first, this is online help for it: http://www.bluesoleil.com/support/Intro.aspx?topic=BlueSoleil_VoIP_help  Best Regards

ankit
Level: 1
Rate: updated at 2012-10-08 00:12:34

USB\VID_0A12&PID_0001&REV_4839
USB\VID_0A12&PID_0001
 

1

BlueSoleil_Support replied at 2012-10-08 00:12:34

Dear ankit, sorry to tell you that BlueSoleil don't support this hardware at present. We'll add this ids in the next update. Best Regards.

caddy60
Level: 1
Rate: added at 2012-10-05 04:00:52

R U telling me I have to pay for an UPDATE to a software that I already purchased with my bluetooth device?

and you want me to pay $27.99??? You people are NUTS!!!

Your software ain't that good, and besides I'll find it free somewhere on the interent, charge a decent price and more people will pay for it rather than search it out for free.........

Jennifer
Level: 2 Level: 2
Rate: updated at 2012-10-04 01:50:28

I have a receipt from you all saying I've paid for the software.  I have a serial number for the software.  It keeps taking me back to purchase it again.  I really think I should only have to pay for it once in order to download it.  Can someone please help me?

1

BlueSoleil_Support replied at 2012-10-04 01:50:28

Hi, if you have paid for your software, please tell us your login E-mail address or Order id, we'll manually resend your serial number next week. You can send your E-mail address and Order id to our mailbox: support@bluesoleil.com if it is inconvenient to expose it here on the website. Sorry for the inconvenience. Regards.

YamahaMan
Level: 1
Rate: updated at 2012-10-04 01:18:18

I love Updating Drivers - BUT HATE Driver Dective - It needa to be licenced to get said drivers - but where or how can one obtain registration - I do not have paypal or bank cards - so payment is not so squeezy for me.

1

BlueSoleil_Support replied at 2012-10-04 01:18:18

Dear YamahaMan, sorry for the inconvenience, you can send an Email to store@bluesoleil.com  with your questions, you'll get some solutions next week. Thank you.

Sonu
Level: 1
Rate: updated at 2012-10-04 01:04:48

 I am using android mobile. I have all the back ups of nokia mobile i.e contacts messages. Can i transfer all the data to android via bluesoil.

1

BlueSoleil_Support replied at 2012-10-04 01:04:48

Hi Sonu, yes, you can transfer the data to your android mobile via Information Exchange Service of BlueSoleil. Thanks

Beinhardb
Level: 1
Rate: updated at 2012-09-29 03:31:29

Hello,

How can i see which Version from BlueSoleil i have installed?

I start the PC and the BlueSoleil show me the new nummer. But I dont can see which Version i have Installed.

Can you help me plaese?

1

BlueSoleil_Support replied at 2012-09-29 03:31:29

Hi, open BlueSoleil interface, click Show Menu --> Help --> About BlueSoleil, now you can see the version of your BlueSoleil. Thank you.

Czybes
Level: 2 Level: 2
Rate: added at 2012-09-27 23:53:00

Will BlueSoteil improve the update system some time soon?

At preaent each time there is a version undate we need to uninstall the one we have running then install the new one.

Most softwear can upgrade without the need to uninstall a perfectly good working programe.

otherwise a great programme, Thank you

spideman3
Level: 1
Rate: updated at 2012-09-27 08:32:04

 I have the version 6.05.85.20070815 mini bluetooth usb dongle BDNC100 with the S / N's, I did upgrade to 8 by downloading the file below IVT_BlueSoleil_8.0.395.0.zip I install works for a while and asks the S / N which is not accepts.

What should I do to activate it; it refers to the transfer from 6 to 8 are free because we have the S / N.
thanks
1

BlueSoleil_Support replied at 2012-09-27 08:32:04

Hi, would you please describe your questions in detail? You can send your SN to our mailbox: support@bluesoleil.com if it is inconvenient to expose it here on the website. Thank you.

2

spideman3 replied at 2012-09-25 10:46:51

 I tried to send the S / N and removes invalid S / N do copy the package to the point that says S / N .....................

What do I do now; τthanks
3

name replied at 2012-09-25 03:08:21

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

4

BlueSoleil_Support replied at 2012-09-25 02:28:59

Dear spideman3, please click this URL: http://www.bluesoleil.com/member/ClearActivatedRecord.aspx

Clear your activation record and activate BlueSoleil8 again with your SN. You have to login to see the contents.

Or you can send your serial numbers to support@bluesoleil.com and we will help you to clear your activation record. Thank you.

cat123123
Level: 2 Level: 2
Rate: added at 2012-09-27 02:19:31

no enough point to download

abad2011
Level: 1
Rate: updated at 2012-09-25 01:07:15

thank about  thes prog  but i need   his  serial numer  pleas

1

BlueSoleil_Support replied at 2012-09-25 01:07:15

Dear, you will receive a serial number to activate your BlueSoleil8 after you purchasing successfully on our website. Regards.

lili minthy
Level: 1
Rate: updated at 2012-09-24 03:04:17

 

it does not work

1

BlueSoleil_Support replied at 2012-09-24 03:04:17

Dear lili minthy, would you please describe your questions in detail or send an Email including your questions to support@bluesoleil.com ?  Thank you.

Avijit Mondal
Level: 1
Rate: updated at 2012-09-24 03:03:20

Place  IVT_BlueSoleil_8.0.395.0 Serial key quick upload

1

BlueSoleil_Support replied at 2012-09-24 03:03:20

Dear, would you please describe your question in detail?  You will receive a serial number to activate your BlueSoleil8 after you purchasing successfully on our website. Regards.
charatian
Level: 1
Rate: added at 2012-09-21 20:49:10

sir i have purchase a bletooth usb dongl with version of Bluesoliel 6 cd but his serial key dsnt work pls send me the genione key thnx my email add charatiantigar@yahoo.com        

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