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Fahugi
Level: 1
Rate: updated at 2012-09-21 12:06:04

 I have got bluesoleil 6.2.227.10 when I bought a bluetooth dongle from 'Enter'. Am I entitled to get the latest version. If not, I am not able to install the software. It is showing "Error 183 occured during installation. Please try running setup again." From its setup.ini

ProductCode= {3B2206D8-839C-483D-986F-AB5465B2FEB3}

ProductVersion= 6.2.227.10

PackageCode= {F6695C48-C126-4B00-B143-1FADA37900B2}

Reply (9)
1

MGronbak replied at 2012-09-21 12:06:04

There seem to be no description on how to reslove error 183 using the supplied install CD for version 6.2.227.10?

I have purchased two dongles with no license keys/serials supplied with the product from the retail shop and with this version trying to install it into Windows 7 x64 bit it always end up giving error 183. Thus, as it do not install an upgrade will not be possible to version 8 for free and I am prompted for a trial period of 30 days and only 2 MB data transfere.

As it seemse that version 6.2.227.10 is not required to have a serial key for installing how can I migrate to version 8 that will install on Windows 7 x64 bit when installing version 6.2.227.10 is never making it into the OS in the first place?

I think that Bluesoleil is leaving their customers without any options and answers and I think that I have to give back the product to the retailler and never buy anything from BlueSoleil ever again?

Do you have an answer to this or should I just abandon your products going forward?

Up untill now I have wasted a huge amount of time trying to get the product working - it really should be plug and play!!!

Best regards

MGronbak

2

fiddler replied at 2012-07-21 05:44:53

hallo i just bought a bluetooth dongle with bluesoleil 6.2.227 7 on but it gives me error 183 occured during installation . please help me what am i to do ? i have a laptop with windows 7 64 bit on it .

3

vlda740 replied at 2012-06-27 09:18:39

Purchased the product IVT_BlueSoleil_8.0.390.0 / IVT_BlueSoleil_8.0.395.0 and I wonder if they are fully compatible with LINUX.

thank you,

Vitorino Almeida

 

 

4

nirmal replied at 2012-06-19 02:07:37

 During installation error 183

[Info]
Name=INTL
Version=1.00.000
DiskSpace=8000 ;DiskSpace requirement in KB
 
[Startup]
CmdLine=
SuppressWrongOS=N
ScriptDriven=0
ScriptVer=1.0.0.1
DotNetOptionalInstallIfSilent=N
OnUpgrade=1
RequireExactLangMatch=0404,0804
Product=Bluesoleil 6.2.227.10
PackageName=BlueSoleil.msi
EnableLangDlg=Y
LogResults=N
DoMaintenance=N
ProductCode={3B2206D8-839C-483D-986F-AB5465B2FEB3}
ProductVersion=6.2.227.10
PackageCode={F6695C48-C126-4B00-B143-1FADA37900B2}
 
[MsiVersion]
2.0.2600.0=SupportOS
 
5

nirmal replied at 2012-06-19 02:07:31

 During installation error 183

[Info]
Name=INTL
Version=1.00.000
DiskSpace=8000 ;DiskSpace requirement in KB
 
[Startup]
CmdLine=
SuppressWrongOS=N
ScriptDriven=0
ScriptVer=1.0.0.1
DotNetOptionalInstallIfSilent=N
OnUpgrade=1
RequireExactLangMatch=0404,0804
Product=Bluesoleil 6.2.227.10
PackageName=BlueSoleil.msi
EnableLangDlg=Y
LogResults=N
DoMaintenance=N
ProductCode={3B2206D8-839C-483D-986F-AB5465B2FEB3}
ProductVersion=6.2.227.10
PackageCode={F6695C48-C126-4B00-B143-1FADA37900B2}
 
[MsiVersion]
2.0.2600.0=SupportOS
 
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aboo
Level: 1
Rate: updated at 2012-09-21 00:44:59

من یه خریدار ایرانیم به خاطر اینکه روی ویندوز7برنامه جواب نمیده به من راه حل بدهید

Reply (2)
1

BlueSoleil_Support replied at 2012-09-21 00:44:59

Hi aboo, would you please speak it in English?

2

BlueSoleil_Support replied at 2012-09-21 00:43:35

Hi aboo, would you please speak it in English?

rmho59
Level: 2 Level: 2
Rate: updated at 2012-09-21 00:22:00

 I had to reinstall everything on my computer after a crash and I never had to do anything with my Bluetooth software.  Now it says it's just a demo copy.  It is BlueSoleil version 6.4.314.3.  Do I have to purchase something now?  I recently bought a Motorola wireless headset and it was working when I installed the Bluetooth and now, just 15 mintues later, it says I have exceeded the allowed MB and need to purchase.  HELP!

Reply (6)
1

BlueSoleil_Support replied at 2012-09-21 00:22:00

Dear rmho59, your refund has been credited to your account, have a check, please! Regards

2

rmho59 replied at 2012-09-17 21:06:22

I uninstalled 6.  Downloaded 8.  Deactivated and then used the SN you gave me and it STILL DOESN'T WORK and has screwed up my court reporting Bluetooth. 

So I need this to work by tomorrow by noon and I need a REFUND of what I paid for 8.  Thank you.

3

rmho59 replied at 2012-09-17 14:33:55

So I had to reinstall again today because there was no other way to get my bluetooth to work.  I guess I had upgraded to 8 the last time I had to install and today I PAID for 8.  What do I do?  Why is your site so difficult to understand?

4

BlueSoleil_Support replied at 2012-02-06 22:32:52

You don’t need to purchase anything. Just upgrade the BlueSoleil version 6.4.314.3 to version 8 free of charge. You can send email to support@BlueSoleil.com if there are some questions.  

 

5

ddt556 replied at 2012-02-06 16:28:39

 Looking into it.

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jo komale
Level: 1
Rate: updated at 2012-09-21 00:15:33

 I want to know if the update to version 8 of Bluesoleil in my possession will not put limits to the extension of files to download. I also would like to know if the update will modify the actual serial number.

Reply (1)
1

BlueSoleil_Support replied at 2012-09-21 00:15:33

Dear jo komale, We promised all of our users can upgrade freely from version6 to version8. If you bought a serial number from our website at the outset,  you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your original SN. If you upgrade successfully, everything will be fine, there are no restrictions. Thank you!

winezen
Level: 1
Rate: updated at 2012-09-21 00:04:36

 Hello I had Bluesoleil ver 6 from my purchase of a vztec usb dongle. I downloaded version 8 after I signed into blueoleil.com and it uninstalled my version 6 and I had to load ver 8 in. But it is asking for a serial number. Where can I get this serial number?

Reply (2)
1

BlueSoleil_Support replied at 2012-09-21 00:04:36

Dear winezen, you will receive a serial number after purchasing successfully on our website:  http://www.bluesoleil.com/products/S0001201005190001.html 

We also promised all of our users can upgrade freely from version6 to version8 . The upgrade policy as follows:

If you bought a serial number or a dongle from our website at the outset,  you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle; if you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks

2

Miano replied at 2012-09-17 12:00:42

 the same a WINEZEN...

adonayjp
Level: 2 Level: 2
Rate: updated at 2012-09-20 18:42:24

gracias , el programa trabaja exelentemente, sin duda una de mis mejores compras, a disfrutar

Reply (1)
1

BlueSoleil_Support replied at 2012-09-20 18:42:24

Hi, thank you for choosing BlueSoleil, Best Regards.

boxor
Level: 2 Level: 2
Rate: updated at 2012-09-20 18:26:34

thank you very much bluesoleil team :) no problem

Reply (1)
1

BlueSoleil_Support replied at 2012-09-20 18:26:34

Dear, thank you for choosing BlueSoleil, it's our pleasure to help you. Regards

Zortech
Level: 2 Level: 2
Rate: updated at 2012-09-20 18:16:00

 Crap Software, calls home all the time. If there home server is having  any server problems all bluetooth connections are disconnected. 
Id Stay away from this company.
I regret buying.

Reply (2)
1

BlueSoleil_Support replied at 2012-09-20 18:16:00

Hi, would you please tell me if you have bought anything from our own website and what's your problems? Thank you!

2

borisk replied at 2012-09-19 21:35:33

I support Zortech in his/her cocnclusion:

"Stay away from this company.
I regret buying"

jefki
Level: 2 Level: 2
Rate: updated at 2012-09-19 02:20:09

Hi. Im using version 6 and theres no way to put my apple magic mouse to work with bluesoleil. It works greats with native windows7 bluetooth driver, but once I install bluesoleil all its advanced features its gone. Its there a fix, or better support for apples magic mouse in this version

Reply (5)
1

BlueSoleil_Support replied at 2012-09-19 02:20:09

你好Chris，关于你的问题你可以发送邮件至support@bluesoleil.com 或在上班时间咨询在线支持（打开中文网站，你就可以看到在线技术支持）。谢谢

2

Chris replied at 2012-09-18 19:26:48

Hi, I met same thing here. Did you get the problem solved? If so I need to know how to solve the problem as well...

I am in China. And if need I can use Chinese.

3

BlueSoleil_Support replied at 2010-12-09 20:10:10

we would try to analyze your issue, any update would let you know.

4

jefki replied at 2010-12-06 06:11:59

Im Talking about the scroling and zoom function. I know apples magic mouse its not supported by windows, but it does work when bootcamp 3.1 its installed, fully functional, including zooming and scroling. But when bluesoleil 6 (trial) its installed, the magic mouse loses this features, turning into a ordinary mouse (just right/left click). Theres a tons of foruns on the net teaching how to make it work on windows7. No one mentions bluesoleil.

I also have a S9-HD motorola earphone that does not work on windows 7 without bluesoleil, so I need it, and thats why I considering buy this version, but maybe theres some "add on" needed to make booth devices work.

Thanks..

5

BlueSoleil_Support replied at 2010-12-06 02:40:29

You say all its advanced features gone, what you are poingting to? please tell us.

roberto
Level: 1
Rate: updated at 2012-09-18 03:28:10

I did have bluetooth via bluesoleil 6.xxx, downloaded version 8.xxx.

I understood I don't have to pay for this update, but now my software asks for a serial numer

Can you help me? 

Reply (4)
1

BlueSoleil_Support replied at 2012-09-18 03:28:10

Hi, I'm sorry to tell you that I found nothing with your mac address, so maybe you need to buy a SN to activate your software from our software. And the good new is that you can free upgrade permanently if you buy BlueSoleil8. Thank you!

2

roberto replied at 2012-09-17 13:38:31

I do have a Bluetooth PAN Network Adapter from IVT corporation, mac address 00030D000001
 

3

roberto replied at 2012-09-17 13:33:00

I didn't buy anything from your website, but do have a packard Bell laptop easynote SB89 where your software, bluesoleil 6.xx  was installed on for bluetooth.

Most of the time this  didn' t work, so I thought. lets try bluesoleil 8.0, mabye this helps, but i had to uninstall my previous version before installing version 8.0, so I don't know a key or serial number, forgot to write that down.

Can you help me?

4

BlueSoleil_Support replied at 2012-09-17 02:48:55

Hi roberto, would you please tell me have you bought anything from our website?

please right click the Bluetooth icon in your system tray --> My Equipment Attribute --> Hardware, send the device address to us. Thank you.

RodolfoAlv3s
Level: 2 Level: 2
Rate: updated at 2012-09-17 02:43:15

Thanks for responding. Just wanted to know how do to clear my record here on the site? And another question, the site knows that I bought and have full warranty on the serial? Could you teach me? Thank you!

Reply (1)
1

BlueSoleil_Support replied at 2012-09-17 02:43:15

Dear RodolfoAlv3s, please click this URL: http://www.bluesoleil.com/member/ClearActivatedRecord.aspx   and follow the directions.  You have to loginin to see the contents.  You can try to activate your software again after clearing your activation record.  Would you please describe your second question in details send Email to support@bluesoleil.com ? Thank you. 
almhtasm
Level: 1
Rate: updated at 2012-09-17 02:33:15

I need activation program BlueSoleil 8.0.395.0In Iraq there is no Visa Car

Reply (1)
1

BlueSoleil_Support replied at 2012-09-17 02:33:15

Hi almhtasm,  you can send an Email with your situations to store@bluesoleil.com   Thank you very much.

RodolfoAlv3s
Level: 2 Level: 2
Rate: updated at 2012-09-14 06:13:52

Large product. Only want to know one thing, I formatted my computer, I can reuse the serial or he can lose by doing this? I can use the serial number several times?

Reply (2)
1

RodolfoAlv3s replied at 2012-09-14 06:13:52

Thanks for responding. Just wanted to know how do to clear my record here on the site? And another question, the site knows that I bought and have full warranty on the serial? Could you teach me? Thank you!

2

BlueSoleil_Support replied at 2012-09-13 22:59:03

Dear RodolfoAIv3s, you can use your serial number heaps of times, but you should sign in our website and clear your activation record first. Thank you!

mehdi
Level: 1
Rate: updated at 2012-09-13 01:49:00

Hi-i'm download new version bluesoleil 8.0.395.0.but i can't actived this software.
Please send your serial number to me.
Please Fast request this my problem.
                        ***T H A N K   Y O U !***

Reply (1)
1

BlueSoleil_Support replied at 2012-09-13 01:49:00

Dear mehdi, you will receive a serial number after you purchasing successfully on our website. Thank you for your time

Quiles Family
Level: 1
Rate: added at 2012-09-13 00:10:52

I am going to test this software on a set of Ovleng r5100's. If this works consider me a customer.

Reply (0)
fox hidden
Level: 1
Rate: updated at 2012-09-11 01:58:11

Hi I'm Ahmed from Iraq

I need help any of you

I need activation program BlueSoleil 8.0.395.0In Iraq there is no Visa Card

                                   Nor can Buy Enabled please help you dear loved ones                      Thank you    

Reply (1)
1

BlueSoleil_Support replied at 2012-09-11 01:58:11

Hi, fox hidden, would you please send an Email with your questions to store@bluesoleil.com ?  Thank you.

AnrDaemon
Level: 1
Rate: added at 2012-09-10 15:54:19

I've purchased a Gembird BTD-MINI3 dongle with enclosed BlueSoleil software to use with BT headset for voice comms (TeamSpeak and Skype, exclusively). But EVERY DAMN TIME IT CONNECT HEADSET, it altering my system's audio settings. NOTHING i do prevent that, EACH DAMN TIME I leave receiver range and come back, I have to go into system settings and put everything in order, as well as unmute headset Mic.

After an hour of battling over my sound output settings, I though I would check for update. Great, there's one. "Free for v6 users". Great, that version enclosed with dongle was 5.x...

Now, anyone have GOOD ideas to solve this issue? May be I should package the dongle into a rocket and send it back to manufacturer telling it to use more sane driver developers?

Reply (0)
vibhav
Level: 1
Rate: updated at 2012-09-09 20:16:42

<p>Hello,</p> <p>I bought Blue Soleil/iSmart USB Bluetooth NANO dongle and it came with a small cd. When I install the software, I get a ERROR 183</p> <p>I am running Windows7 Ultimate 64 bit.</p> <p>Please help.</p> <p>Thank you</p> <p>&nbsp;</p>

Reply (1)
1

BlueSoleil_Support replied at 2012-09-09 20:16:42

Dear vibhav, would you please tell me where have you bought the dongle? Which version of BlueSoleil software on the CD?

Please right click the Bluetooth icon in your system tray --> My Equipment Attribute --> Hardware, send the device address to us. Thank you.

Sufi
Level: 1
Rate: updated at 2012-09-07 05:11:15

 Hi I have recently purchase Enter Bluetooth Dongle with s/w disk version IVT6.2.227.10 which work fine in win xp. But the problem is when i try to install it in my win 7 x64 it gives an error 183. Which is probably due to 64 bit windows.So can u help me out with this just now i have downloaded your new s/w version 8 but i dont know how to activate it or where do i fine serial no for it..

Its Urgent.....Thanks In Advance....

Reply (2)
1

Dew replied at 2012-09-07 05:11:15

 BlueSoleil 8 is compatible with BlueSoleil 6, the license for BlueSoleil 6 can work on BlueSoleil 8 also. you can try the newest version with your dongle.

2

BlueSoleil_Support replied at 2012-09-06 19:26:18

Hi Sufi, sorry for your siuation, our software runs very well with windows7  64bit.  You can purchase a serial number or a dongle to activate version8 on our own website. Thank you!

JAN
Level: 1
Rate: updated at 2012-09-05 03:00:19

 SoApparently this IS NOT A FREE UPGRADE AND I THINK AFTER CAREFULLY READING AND RE-READING YOUR CRAP INSTRUCTION...I FINALLY UNDERSTAND THAT NO MATTER WHAT YOU WANT $19.99?!?!? YOU CALL THAT A FREE UPGRADE?!?! I PURCHASED A DOGLE FROM A RETAILER...ALREADY PAID FOR IT...NOW I INSTALLED AND IT WAS WORKING FINE BUT KEPT POPPING UP THAT "THE NEWEST FREE UPGRADE WAS AVALIABLE" i SPENT MY WHOLE LABOR DAY WEEKEND INSTALLING AND UNINSTALLING THIS .. I AM SO UPSET, I AM A SENIOR CITIZEN LIVING ON A BUDGET AND I THINK THESE KIND'S OF UNDERHANDED PRACTICES ARE JUST SO FRUSTRATING ... IF YOU JUST SELL A LIGITIMATE PRODUCT, AND DO THE RIGHT THING YOU HAVE A GOOD BUSNISS....  I THINK I'M GONNA SPEND MY TIME LOOKING AT A MORE HONEST COMPANY... AND RELIABLE PRODUCT...

Reply (1)
1

BlueSoleil_Support replied at 2012-09-05 03:00:19

Dear JAN, if you bought a serial number or a dongle from our website at the outset,  you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle; if you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks

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