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Product Info

jamezy
Level: 1
Rate: added at 2010-12-25 14:09:33

hello ppz hows it going. Am using an old version (1.6.2) on my old computer. the cd software will not install on my laptop, (windows 7) the cd is quit scratched. Is there anything i do to get full use of my bluetooth dongle without having to pay money. CAN ANYONE HELP!!!!!!!!!!!!!

william
Level: 1
Rate: added at 2010-12-23 20:13:02

 what points are you talking about just make your products functional with your patches which are rightfully for your customers why make them buy more products before giving them downloads? thanks....

icceman
Level: 1
Rate: added at 2010-12-23 13:07:01

BlueSoleil: can not start usb Bluetooth device after windows re-installation. 

icceman
Level: 1
Rate: added at 2010-12-23 13:02:48

windows 7 Ultimate 64 fresh installation (with installed current updates)
- USB device B- speech data stream :
USB\VID_0A12&PID_0001&REV_4839
Adres 00000001
Drvier key {9b21fd3a-b1ab-4eb9-956f-e56acfe78bce}
Hardware address : (00:15:83:32:93:1B)

Connector ID {bce876be-0b60-11e0-87cf-00221515f84f}
- BlueSoleil 8.0.338.0 installed (I am BlueSoleil 6 user,)
- USb device is installed on BlueSolei drivers.

This USB device was working correctly on BlueSoleil 6x and old windows 7 64 Ultimate installation.


Problem details:

After windows full re- installation and using BlueSoleil 8.0.338.0 there is problem: BlueSoleil is not able lunch USB device.
Before BlueSoleil installation USB BT device was working correctly on Windows generic drivers ( I was able to connect BT headset).



What I have done to solve this (using admin account and switch off anty virus software) :
- I have changed usb port and check device and other computer (it is working on standard Windows interface, same way like on my computer),
- I have reinstalled BlueSoleil several times ,
- I have tried to install BlueSoleil 6.x ,
- I have tried to change USB drives to windows generic (and windows interface appears and it start to work, but BlueSoleil is not able to connect),
- I have tried to set manually drives to BlueSoleil's ones from version 6 and 8,
- I have used BlueSoleil compatibility check tool to check it is is able to find my device (status device is supported by BlueSoleil),


But it did not help. I have gray BlueSoleil icon with options: my BT devices (i have tried to set USB) and lunch BT which after lunching is showing status (lunching BT device and it disappears after while without any results).
 


 

blues
Level: 1
Rate: updated at 2010-12-22 22:41:41

what is going on?I have a bluetooh of bluesoleil product. I have bought since ver.4 but i lost my driver cause i must reinstall my windows. now i found updated software but its the demo!!!

1

BlueSoleil_Support replied at 2010-12-22 22:41:41

if you have purchased ver.6 or ver.5 you could upgrade to ver.7 or ver.8 only for free.

ram
Level: 1
Rate: added at 2010-12-22 08:52:30

I am using ver 6 it is very very super to transfer the file and share the datas.

galantarie
Level: 1
Rate: updated at 2010-12-20 21:36:41

How can I reinstall...My computer was wiped clean by a Virus; now i need to reinstall

1

BlueSoleil_Support replied at 2010-12-20 21:36:41

uinstall the old version from the control panel first, then reinstall the latest version.

2

haki@faileys.com replied at 2010-12-20 13:52:23

Hi,

I have tried that before and the activation process will block you, indicating that you already have another copy running.  They want you to buy another copy

Alisson
Level: 1
Rate: updated at 2010-12-20 21:22:36

Quero comprar o Bluesoleil sou do Brasil é Inglês o que eu faço pessoal.

1

BlueSoleil_Support replied at 2010-12-20 21:22:36

please say to us in english, we would help you

kiran
Level: 1
Rate: added at 2010-12-20 05:06:34

I am happy With Bluesoleil

jv
Level: 1
Rate: updated at 2010-12-16 14:51:20

I purchased version 8.0.338.0 and my stereo headset with microphone is not working.  I don't know how to make it work.  If i turn on both advance audio plus the bluetooth headset and microphone, nothing will work. 

Can someone help me with this.   I'm using a Nokia BH-505 stereo headset.  I need to use for voice chat.

1

Soapy replied at 2010-12-16 14:51:20

 I received a demo copy of BlueSoleil with a blue tooth mouse that I bought on eBay.  It worked only once, and that was after a lot of unresponsive clicking trying to get the mouse discovered.  After that I could not get it to ever connect with the mouse.

So my conclusion from the demo is that this product does not work.

2

BlueSoleil_Support replied at 2010-12-16 02:24:21

to make voice chat. please just connect the bluetooth headset and microphone service.

DIOS
Level: 1
Rate: added at 2010-12-15 04:35:19

THIS IS A ROBERY,ESTO ES UN ROBO A MANO ARMADA,NADIE ME DIJO QUE SE TENIA QUE PAGAR EL DRIVER,YO NO TENIA INTERES EN CAMBIAR EL SOFTWARE,PERO DRIVER GENIUS ME LO DESCARGO.

Y AHORA QUE HAGO CON ESTE PROBLEMA?????????????????????????

trick4a
Level: 1
Rate: added at 2010-12-13 14:50:39

 Its Cheaper to buy a new bluetooth dongle than pay for the upgraded software.

so dump the bluesoleil dongle in the bin and dont buy any more of their products

imran
Level: 1
Rate: updated at 2010-12-13 02:33:05

 hi iam using version 6 how to activate version 8 free plzz help

1

BlueSoleil_Support replied at 2010-12-13 02:33:05

if you have ver.6 SN just use it to activate ver.8 is ok.

king
Level: 1
Rate: updated at 2010-12-13 02:30:39

 

 

 I think this is a scam!  The driver that came with this Blue tooth dongle is just a trial for another product you have to buy.  I will search for a free driver for this device and post the link here when I find it.

 

1

BlueSoleil_Support replied at 2010-12-13 02:30:39

we are afriad you are using the old driver.

imran
Level: 1
Rate: updated at 2010-12-13 02:27:48

 how to register version 8 free iam using version 6 plzz help

1

BlueSoleil_Support replied at 2010-12-13 02:27:48

you could use the ver.6 SN to activate ver.8

RAJ
Level: 1
Rate: updated at 2010-12-13 01:58:24

 how to register version 8 free iam using version 6 plzz help............ME.............I AM WAITING........!!!!!!

1

BlueSoleil_Support replied at 2010-12-13 01:58:24

if you have ver.6 SN just use it to activate ver.8 is ok.

fuckingchinese
Level: 1
Rate: added at 2010-12-10 19:38:04

The bluetooth dongle is shit. Can't use with Apple Magic Mouse. 

maxi
Level: 1
Rate: updated at 2010-12-09 20:08:57

i recieved a bluetooth dongle with my new laptop. it came in a sealed package with a install disc. now i am being told it is an illegal copy/ how can it be an illegal copy? it was a sealed blutooth dongle with install disc that came WITH my brand new laptop.. your site offers no explanation even though it is telling me that there was some confusion as to what was going on... i am still confused and NOT IMPRESSED AT ALL!!!

1

BlueSoleil_Support replied at 2010-12-09 20:08:57

where did you bought this dongle,  we are afraid the 5M version is a priate one, now our legal one could purchase from our website.

2

maxi replied at 2010-12-07 15:02:14

agree J3..  my email is maxine_wal@hotmail.com it is a junk email address so no worrys about it being out in public.

 

if you email me i can give  you some details about this that i cant post here.

maxine

3

J3 replied at 2010-12-07 08:20:00

 I think this is a scam!  The driver that came with this Blue tooth dongle is just a trial for another product you have to buy.  I will search for a free driver for this device and post the link here when I find it.

4

J3 replied at 2010-12-07 08:13:30

 The same thing has happened to me, I just registered with this website hoping that the evaluation version 5mb only that came with my blue tooth dongle will change to the full version, I paid for it after all.

Brunox
Level: 1
Rate: updated at 2010-12-09 20:05:06

this new version is very fast

1

BlueSoleil_Support replied at 2010-12-09 20:05:06

Thanks for your interest

ScullShot
Level: 2 Level: 2
Rate: updated at 2010-12-09 19:59:16

Anyone knows if i can use bluesoleil 8 on multiple PCs when i buy it?

 

1

BlueSoleil_Support replied at 2010-12-09 19:59:16

could only use on one PC

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