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Product Info

BlueSoleil 10.0.498.0
Customer Review: 1909

: ctl999999

Rate:

updated at 2011-01-14 06:28:32

Dear Sir,

I am using a bluetooth dongle from OKION (Model : BT221UC2).........However I tried install the version 7 or 8 from your site, both version not wokring for me.......When I tried to turn on the bluetooth from tray icon......it keeps saying starting bluetooth.....but nothing happens after...........Before I was using the version 1.6 or 3.0....it works. So just wondering if it is possible for my dongle only supported with the version prior 3.0 or before ?? By the way, I am using xp w/sp3. Thanks a lot.

Reply (2)

ctl999999 replied at 2011-01-14 06:28:32: Thanks for your reply.....Could you please advise what Hardware Ids looks like such as how many digits ...etc ? As I am using chinese windows xp.....Not sure if I give u the right one........

BlueSoleil_Support replied at 2011-01-14 04:03:26

Dear sir,

thank you for choosing BlueSoleil.

could you please send us the screenshot about Pid and Vid, following Right click My computer->Manage-> Device Manager->Bluetooth USB->right click XX Bluetooth Device->Properties->Details->Hardware Ids ?

then we can check BlueSoleil 7 or 8 can support your bluetooth adapter or not.

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