Hello. Sign in to get personalized recommendations. New customer? Start here.
Hi! Sign in Register
Cart: 0 item(s)
USD
Product Info
dear sir, i have downloaded an upgrade from 6 tp 8 version, during installation, asks for uninstall of ver 8 (before install), if i press uninstall button, a windows installer message says "This action is only valid for products that are currently installed ', plse help me to install the upgrade, i am a registered user (vinothbiochem@gmail.com).
bye
vinoth
BlueSoleil_Support replied at 2010-10-25 01:28:45
I'm afraid you haven't uninstall the old version clean.
please find this: Start ->Run->enter Regedit->Ok->HKEY_LOCAL_MACHINE->SOFTWARE->IVT Corporation
and delete this, then reinstall the ver8,it would be ok.
BlueSoleil_Support replied at 2010-10-25 00:31:53
If you have any version in the control panel, please first uninstall it, then open ver.8 install package to install.
After logining, you have the right to add a comment or reply. [Sign in] [Register]
