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8n20
Level: 2 Level: 2
Rate: updated at 2013-04-28 09:42:44

Good morning.

I have a netbook for which I purchased a Bluetooth Dongle (NOT from your site). The dongle was packaged with the Toshiba Bluetooth Stack, which does not suite my expectations. So time ago I bought BlueSoleil 8 (latest version available at that time), because the HardwareCheck tool told me my dongle would be supported, and actually it was!

So first of all: my congratulations to the development team, BlueSoleil supports a lot of dongles (my dongle is recognized only by Toshiba and BlueSoleil) and it works very well, it's also very simple to use!

My question: I installed BlueSoleil 8 on my Win7 netbook, now I upgraded to Windows 8 but I installed this new OS into a new clean partition, with Windows Seven still alive.

In the Win7 installation I have BlueSoleil 8, licensed and activated. In the Win8 installation, I have not installed BlueSoleil yet, but since I see that upgrading to BlueSoleil 10 is free I was planning to install BlueSoleil 10.

Activation:

1. can I use both BlueSoleil 8 on Win7 and BlueSoleil 10 on Win8 with the same license number (i.e. the one I bought with BlueSoleil 8)?

2. if not (I actually have in mind to discontinue using Windows 7 and, so, BlueSoleil 8), can I register BlueSoleil 10 with my serial number or do I have to unregister BlueSoleil 8 first? How can I do that?

3. for the sake of curiosity, BlueSoleil licenses are computer-based or OS-based? That is, activation takes into account the PC's hardware serial number or the OS's product key?

Thanks for your reply, bye all.

Reply (2)
1

8n20 replied at 2013-04-28 09:42:44

All done, thank you :)

2

BlueSoleil_Support replied at 2013-04-28 07:56:42

Dear Sir:

Thank you for choosing BlueSoleil.We will answer your questions as below:

1. Your serial number of the version could support you to activate the version 10, either the version 9 if you need.

2. The Serial Number of BlueSoleil is based on computer- license mechanism, WHICH means 1 Serial Number can be used to activate only 1 computer by once. If your computer is formatted or you have a new computer or you hope to use the same serial number to activate BlueSoleil again, you have to clear your activation record first before reactivation with the same serial number.

If you still  have problem, please contact us support@bluesoleil.com .

 

 

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