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Twice I have sent info to Customer Service including details of purchase and the fact that when I attempt to actvate the software I am told that it has been activated too may times... The program is only installed on one computer.
chrisjonson replied at 2023-02-01 09:16:30
zakiali85 replied at 2021-09-26 10:08:49
BlueSoleil_Support replied at 2013-04-17 19:25:51
Dear Client:
The Serial Number of BlueSoleil is based on computer- license mechanism, WHICH means 1 Serial Number can be used to activate only 1 computer by once. If your computer is formatted or you have a new computer or you hope to use the same serial number to activate BlueSoleil again, you have to clear your activation record first before reactivation with the same serial number. Pls clear your activation record before reactivation and try to activate it again. Please click this URL, and follow the directions:http://www.bluesoleil.com/member/ClearActivatedRecord.aspx You will have to login to see the contents.
jim48 replied at 2013-04-05 00:56:45
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