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Product Info

MichaelMakro
Level: 1
Rate: updated at 2013-01-27 18:36:40

I think I am disappointed. I just received my bluetooth dongle 2013-01-26, installed and saw there was an upgrade to the 7.3.095.0 software but you are looking for $27 to do that. Why do I not automatically get the latest version? I don't feel I could recommend anyone to get this dongle because of this. Also trying to contact technical help is a non starter. There is no way I can see how to email them. Rubbish

Reply (1)
1

BlueSoleil_Support replied at 2013-01-27 18:36:40

Hi, you know, BlueSoleil is a pay for software, you can download BlueSoleil freely, but you need to purchase a serial number or a dongle from our website to activate it. Otherwise, the amount of sent data is limited.

We also promised all of our BlueSoleil 6.x users have FREE access to the BlueSoleil 8.x and BlueSoleil 5.x users have FREE access to the BlueSoleil 7.x. Our upgrade policy is as follows:

1. If you bought a serial number or a dongle from our website at the outset, now you can have free access to the corresponding version, you just need to do is simply download and install the software accordingly, activate it with your original SN or dongle;

2. If you bought a dongle with a BlueSoleil software CD from other place, you should ask your vendor if the dongle including the license for activating new version first, if yes, new version will be activated after inserting your dongle into your PC.
 
End users who purchased Serial Number of BlueSoleil 8 will automatically become BlueSoleil Club member, are eligible for free upgrade of BlueSoleil 8.x series PERMANENTLY. Regards!

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