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Hi,
the software doesn't open in my pc with Windows 7 X64.
i've bought Bluesoleil 8.0.395 .
I've downloaded the software here and i've activated it whit the SN you sent me.
but the icon of the bluetooth is grey and id doesn't turn on. also bluesoleil interfaces doesn't open..
I really need your help
BlueSoleil_Support replied at 2012-12-17 00:13:33
Hi, thank you for choosing BlueSoleil and sorry for your situation, maybe you should uninstall and reinstall BlueSoleil.
Bluetooth icon is grey shows that your BlueSoleil has not been started, there are 4 possibilities for your reference:
1.You didn't insert a Bluetooth Adapter; please make sure you are using a dongle or CF card.
2.Your dongle was not inserted properly, please un-plug it and then re-plug it to have a try.
3.BlueSoleil was not installed properly. Please make sure that you didn't install the driver from Microsoft and reinstall BlueSoleil.
4.Your OS doesn’t recognize your Bluetooth Adapter, neither does BlueSoleil. You can change another adapter and retry to make your PC recognize it first.
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