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Product Info

magic
Level: 1
Rate: updated at 2012-12-09 23:18:57

I am sick and tired of Blue Soleil software, when I want to just download updates they try to sell me a complete updating software package for my computer when all I want is bluetooth updates. Now I am trying to download a 'free update' and it steers me to a promotion for an update costing $27.99. I am not impressed with Blue Soleil. How come it is a free update for version 6 users and not version 7, and I have version 5, is my update free? I find your website very misleading and frankly I do not trust Blue Soleil.

Reply (1)
1

BlueSoleil_Support replied at 2012-12-09 23:18:57

Hi, The prior versions such like BlueSoleil 1.x/2.x/3.x had not been maintained. We don’t provide any technical support for years, hope you can understand.

We promised all of our BlueSoleil 6 users have FREE access to the latest version and BlueSoleil 5 users free to BlueSoleil 7, our upgrade policy is as follows(if you are a BlueSoleil 6 user):

1. If you bought a serial number or a dongle from our website at the outset, now you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;

2. If you bought a dongle with a BlueSoleil6 software CD from other place, you should ask your retailer if the dongle including the license for activating version8 first, if yes, BlueSoleil8 will be activated after inserting your dongle into your PC.

You know, we are a software company, everybody can free download BlueSoleil software and sale with their hardware (dongle) after carved into a CD. We never send a BlueSoleil CD to our users.
End users who purchased Serial Number of BlueSoleil 8 will automatically become BlueSoleil Club member, are eligible for free upgrade of BlueSoleil 8.x series PERMANENTLY. Thank you!

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