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Product Info

RicardoVerdi
Level: 1
Rate: updated at 2012-12-03 00:08:00

 I have BlueSoleil 2.7.0.35 VOIP Release 080317 Stack Version 06.05.85.20070815. I'm 

 
not sure whether or not this entitles me to a free upgrade. However when i tried it, 
 
it says
Welcome to the InstallShield Wizard for BlueSoleil 8.0.395.0 The InstallShield 
 
Wizard will allow you to modify, repair or remove BlueSoleil 8.0.395.0. To continue, 
 
click next.
 
When I do it says
 
You have chosen to remove the program from your system. Click remove to remove 
 
BlueSoleil 8.0.395.0 from your computer. After removal, this program will no longer 
 
be available for use.
 
How may I install it please? It's not yet installed, so I presume I can't remove it!
 
Richard Green
Reply (1)
1

BlueSoleil_Support replied at 2012-12-03 00:08:00

Hi, as you have installed old BlueSoleil version, so you have to uninstall it before install new version. Now you just need to click remove and install BlueSoleil 8 as the instructions.

We promised all of our BlueSoleil 6 users have FREE access to the latest version: If you bought a serial number or a dongle from our website at the outset, now you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;

If you bought a dongle with a BlueSoleil6 software CD from other place, you should ask your retailer if the dongle including the license for activating version8 first, if yes, BlueSoleil8 will be activated after inserting your dongle into your PC.

Hope you understand, thank you.

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