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Product Info

BlueSoleil 10.0.498.0
Customer Review: 1909

: VISHAL

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updated at 2012-11-15 02:36:30

Hi, I am BlueSoleil version 6 user, according to BlueSoleil i have downloaded Bluesoleil 8 and installed but after installation it requires activation key, but bluesoleil has provided a good news that bluesoleil version 6 users has free access. That is not true it requires activation key.....plz help

Reply (1)

BlueSoleil_Support replied at 2012-11-15 02:36:30: Hi VISHAL, we promised all of our users can upgrade freely from version6 to version8 and from version5 to version7. The upgrade policy as follows:

1.If you bought a serial number or a dongle from our website at the outset, you can have free access to the new version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;

2.If you bought a dongle with a BlueSoleil software CD from one retailer, you should ask your retailer if the dongle including the license for activating new version first, if yes, you just need to insert your dongle, it will be activated.

You know, we are a software company, everybody can free download BlueSoleil software and sale with their hardware (dongle) after carved into a CD. We never send a CD of BlueSoleil included to our users. Or please right click the Bluetooth icon in your system tray --> My Equipment Attribute --> Hardware, send the device address to us. We’ll confirm that if the dongle is ours and if you are eligible fora free upgrade.

Sorry for the inconvenience. Thanks

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