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BlueSoleil 10.0.498.0
Customer Review: 1909

: VHau

Rate:

updated at 2012-11-05 01:36:07

Hello,
i know this is not exactly the right place for my question, but i am seeing replies from BlueSoleil_Support here, maybe you are also able to help me or you will tell me how to get an answer from someone else...

i am an registered User of BlueSoleil Version 5.0.5.178
I purchased it on 2010-01-08 13:39:01. The Order ID was: BS2010010800118
I got a key, but i will not post it here ;-)

From one moment to another it turned to an evaluation copy (on my Windows 7 Ultimate / 64 Bit) and wont let me register any more, even after a new install.

This is the message i get:

"Please make sure the system registry or the BlueSoleil Installation folder is not read-only"

I got a solution from Microsoft solution center, so i visited your website and saw that it is free for me to use version 7.0.395.0
But i am not able to register this version with my bought key, i am told by the register dialog it is not a valid key...
Therefore i regret your help, what shall i do to get the older version 5.0.5.178 or the newer version 7.0.395.0 to work as registered version?
Greetings from Duesseldorf / Germany,

Volker Hau

Reply (2)

VHau replied at 2012-11-05 01:36:07

Thanks to You, "BlueSoleil_Support"

but I am already in contact (Email) with Customer Support Department.

Have a nice day,

Volker Hau

BlueSoleil_Support replied at 2012-11-05 01:00:25: Hi, sorry to tell you that I found nothing with your Order ID. If you bought a serial number from our website, please download and install BlueSoleil7.0.395.0: http://www.ivtcorporation.com/download/downloadfile/IVT_BlueSoleil_7.0.395.0.zip Then activate it with your serial number. Thank you.

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