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Product Info

BlueSoleil 10.0.498.0
Customer Review: 1909

: walt

Rate:

updated at 2012-10-09 01:42:26

I was using Bluesoleil version 6 and decided to take advantage of the free upgrade to 8. The setup program of version 8 uninstalled version 6 then installed 8. It went through without problems. Now version 8 won't run without a serial number. What part of "free upgrade" don't I understand?

Reply (3)

BlueSoleil_Support replied at 2012-10-09 01:42:26: Dear all, we promised all of our users can upgrade freely from version6 to version8. The upgrade policy as follows:

1.If you bought a serial number or a dongle from our website at the outset, you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;

2.If you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks

Vicky replied at 2012-10-08 19:11:40: Same here.... uninstalled the older version and installed 8. It is prompting for serial number to activate.. How come it is a FREE upgrade ??

paulmin replied at 2012-10-08 18:31:23: I've done exactly the same. How do you claim the FREE upgrade????

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