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foggiatto cyrille
Level: 2 Level: 2
Rate: updated at 2012-10-15 23:42:08

 hello,

I was happy of bluesoleil with my SE w715, I have since changed to ARC S and it no longer works with bluesoleil.
I did something wrong?
 
thank you, cyrille
 
Reply (5)
1

BlueSoleil_Support replied at 2012-10-15 23:42:08

Dear eightrax, you will receive a serial number to activate your software after you purchasing successfully on our website.

We also promised all of our users can upgrade freely from version6 to version8. The upgrade policy as follows:

1.If you bought a serial number or a dongle from our website at the outset,  you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;
2.If you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks
2

eightrax replied at 2012-10-15 12:38:58

Hello i have a version of 6 and have had to upgrade to 8 in order to to get it to work with win7.

can i have a serial please?

3

BlueSoleil_Support replied at 2012-10-15 01:38:47

Dear, thank you for choosing BlueSoleil, very glad to hear that. Regards

4

foggiatto cyrille replied at 2012-10-12 23:39:40

thank you very much
 
it works now
 
Regards, cyrille
5

BlueSoleil_Support replied at 2012-10-10 00:44:18

Hi, you need to clear your activation record and try to activate it again.

Please click this URL: http://www.bluesoleil.com/member/ClearActivatedRecord.aspx  and follow the directions. You have to login to see the contents. Thank you

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