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roberto
Level: 1
Rate: updated at 2012-09-18 03:28:10

I did have bluetooth via bluesoleil 6.xxx, downloaded version 8.xxx.

I understood I don't have to pay for this update, but now my software asks for a serial numer

Can you help me? 

Reply (4)
1

BlueSoleil_Support replied at 2012-09-18 03:28:10

Hi, I'm sorry to tell you that I found nothing with your mac address, so maybe you need to buy a SN to activate your software from our software. And the good new is that you can free upgrade permanently if you buy BlueSoleil8. Thank you!

2

roberto replied at 2012-09-17 13:38:31

I do have a Bluetooth PAN Network Adapter from IVT corporation, mac address 00030D000001
 

3

roberto replied at 2012-09-17 13:33:00

I didn't buy anything from your website, but do have a packard Bell laptop easynote SB89 where your software, bluesoleil 6.xx  was installed on for bluetooth.

Most of the time this  didn' t work, so I thought. lets try bluesoleil 8.0, mabye this helps, but i had to uninstall my previous version before installing version 8.0, so I don't know a key or serial number, forgot to write that down.

Can you help me?

4

BlueSoleil_Support replied at 2012-09-17 02:48:55

Hi roberto, would you please tell me have you bought anything from our website?

please right click the Bluetooth icon in your system tray --> My Equipment Attribute --> Hardware, send the device address to us. Thank you.

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