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Product Info

xNicollas
Level: 1
Rate: updated at 2012-05-20 22:55:49

Good morning/afternoon/night. I bought a bluetooth adapter that came with your software, but its the version 6, it says that I can free update the software, what should I do? Thanks. :)

Reply (1)
1

BlueSoleil_Support replied at 2012-05-20 22:55:49

Dear, Thanks for choosing BlueSoleil.
  
We promised all of our users can upgrade freely from version6 to version8 and from version5 to version7. The upgrade policy as follows:   
1. If you bought Bluesoleil6/ Bluesoleil5 software from our website at the outset, now you can download and activate version8/ version7 with the same serial number of version6/ version5;
2. If you bought a dongle from our website, you just need to insert your dongle and start Bluesoleil8, it will be activated, just like activating version6; 
3. If you bought a dongle from other place, you should ask your supplier clear if the dongle support to activate our new software firstly. 
You know, Bluesoleil software can free download. Everybody can download and sale after carved into a CD.
So you should ask your hardware vendor if they had purchased the original license of Bluesoleil software.
 
Note: if you want to install new version of Bluesoleil, you have to uninstall your old version.
Thank you for your time. 
 
With Best Regards
 

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