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BlueSoleil 10.0.498.0
Customer Review: 1909

: Steve1A

Rate:

updated at 2012-04-18 02:36:23

My BlueSoleil 8.0.370.0 keeps trying to "Activate BlueSoleil over the internet" and comes back with "BlueSoleil is activated successfully".

The Help/Activate BlueSoleil option in the "Classic View" is grayed out as if the activation has already occurred. But SlueSoleil continues to try to activate every 5 minutes. After "successful" activation, it turns off the Windows service called "BlueSoleilCS". This causes my Bluetooth headset to lose its connection.

Why is BlueSoleil continuing to try to activate every 5 minutes after it says activation is successful. Shouldn't this be a one-time event?

Reply (5)

BlueSoleil_Support replied at 2012-04-18 02:36:23: Dear,

Thanks for choosing BlueSoleil.

You can clear your activate record then try to activate it again.

Please click this URL, and follow the directions:

http://www.bluesoleil.com/member/ClearActivatedRecord.aspx

You will have to login in to see the contents.

Thanks for your time and sorry for have been so much trouble.

Some more question please send mail to: support@bluesoleil.com

With Best Regards

Bluesoleil Support Dept.

QuantumConcepts replied at 2012-04-17 07:44:50: Same here. And in my case this is on a car-installation which doesn't have internet access unless I'm near wifi or if I tether my phone. So the prompt comes up all the time and it is very annoying. Not to mention bluetooth only connects some of the time!

Thunt replied at 2011-11-02 10:59:59

The tech person(s) MUST be aware of this issue by now. Has anything been posted somewhere about what they're doing about this? In some blog I'm not aware of or something? And in the meantime, can anyone recommend another bluetooth software program to use, since this one is broken?

Come on, tech person(s)! Help us out here, I'm rapidly losing loyalty in Bluesoleil, here.

DylanH replied at 2011-11-02 09:38:37: i have the same issue with version 7, its super annoying, I already bought a wired Headset because of this. (Also this didn't happen before)

Zen replied at 2011-11-01 21:08:06

I get the same issue - I agree it should be a one time activation update!

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