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Product Info

Mic20111107
Level: 1
Rate: updated at 2011-10-14 02:59:17

I have bought "PCBlueNano".
After installing this BlueTooth product. I have received a message saying that I can download FREE
the latest version of BlueTooth.
However when I download it. A dialog box opens that tells me I have to buy it.

Make up your mind! Is the latest version free for new customers or not?
Improve the standard or your web page so that you do not waste your customer's time.

Reply (3)
1

sonic replied at 2011-10-14 02:59:17

Dear Yosuncle, Mic20111107 is in the same position I am in that he PURCHASED a product that came with FREE software. (Would you expect to purchase the software separately???) As is usually the case, following manufacture and dispatch, that software then becomes out of date pretty quickly so by the time you have purchased the product it needs updating. Naturally an update is then offered free on line.

I suggest you ask a few more pertenent questions before you make such smart-arse comments.

 

2

Mic20111107 replied at 2011-10-13 06:13:35

So why not explain that only the download is free and if you want it you have to buy it.

If you had made that obvious I would not have wasted my time downloading the file and installing it.  Now everytime I start up my PC I get a dialog box telling me to download the latest version for free!!!!!

3

Yosuncle replied at 2011-10-12 02:15:03

If you are looking for something for free, what gives you the 'customer' status? In America here, in order to be a customer, you need to BUY something...and after looking at this site without much scrutiny, I can plainly see that this software now just like before is NOT free, but you can DOWNLOAD it for free...like most GOOD SHAREWHARE / TRIALWARE.

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