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Level: 1
Rate: updated at 2013-07-24 20:13:17

i'm trying to upgrade my version but it wants me to download a zip opener that insists I change my browser ?? and wants to install a tool  bar I don't want??  its a pain in the butt?


BlueSoleil_Support replied at 2013-07-24 20:13:17

Dear Abbo,

Sorry for all the inconvenience, please send your order ID or your serial number to support@bluesoleil.com, i will check your serial number in our database for you.

Thank you very much!


abbo replied at 2013-07-23 06:24:43

 I have paid for my bluesoleil and always upgraded before with no problems. now when I put my serial number in to activate it   It wont activate just keeps on message (2 mb Only evaluation16 days left)??? When I tried to de-activate first!`as was suggested' I was given the message "only once in two months" ?? I don't understand what's happening? I need you to sort this out   FIX  please  regards ALBERT.


BlueSoleil_Support replied at 2013-07-23 00:22:58


thank you for choosing BlueSoleil.  ZIP is a free software that along with Microsoft Windows platform, it don't you need to change your browser or install a tool bar. you can just download the install package from our website,then right click to choose unzip it, then double click "setup.exe" in our install pacakge to install BlueSoleil,.


Level: 1
Rate: added at 2013-07-24 10:43:25



I bought bluetooth CSR4.0 Dongle and it came with a CD. After I installed the icon indicated it only valid for 30 days.

The dongle and software sold seperately?


Level: 1
Rate: added at 2013-07-20 10:50:25

Why there are no support for Nokia N9 and Nokia N900? "~Function not success~" Support scan tool crashes when trying send device info to bluesoleil. Otherwise it is a very nice and simple user interface.

Level: 1
Rate: added at 2013-07-17 16:12:02

hello  I been trying to upgrade this software so that I can still use my Bluetooth adapter es-388 with windows 7  have your company made any update for this device?

Level: 1
Rate: updated at 2013-07-14 03:12:11


over the years i bought 3 BT Sticks with original IVT Software.

Now, since several weeks, i get a warning about illegal software and the transfer rate ist restricted to 5 mb.

Thats is not OK - off course i use the 3 Sticks on 3 different computers and interchange the sticks for some reasons between them.
But, at least: i bought 3 Original Sticks and Software, and hitting me with infos about illegal copies is illegal (IMHO)

Please correct this.


TrixiN replied at 2013-07-14 03:12:11

 Sorry for late answer - now (after a system crash) i am using Vista64 and has no software any longer.
the little CD's don't bring me forward...




BlueSoleil_Support replied at 2012-04-08 23:07:43

Hi, TrixiN, which version of Bluesoleil software you are using? More questions or screenshots please send mail to: support@bluesoleil.com   Thank you

Monty Bal
Level: 1
Rate: added at 2013-07-13 23:10:31

It works nice


Level: 1
Rate: added at 2013-07-13 12:53:08

 Let me try it for free,, so, my comment is the next step..

Thank you



Level: 1
Rate: added at 2013-07-05 09:38:48

 it works great

Level: 1
Rate: added at 2013-07-05 09:35:46

its great my iphone works geat with it


carlos daniel
Level: 1
Rate: added at 2013-07-05 08:09:16

 my bluetooth bloquiado appeared it was like and did not allow to do anything, when you click the center was to be prendiara and detectable or search and did nothing ...

actualisarlo try the BlueSoleil program uninstall 10.0.417.0 and asked me to continue and no longer appears after more than the download file and can not install
Level: 1
Rate: added at 2013-07-02 10:54:00


i am using a bluesolelil dongle software version

i want to know that is it possible to update my software version for free?

plz tell !

Level: 1
Rate: added at 2013-07-02 07:29:26
If you want points so just make comment with stars and tell how great there product are, regardless your expirence. Thats the way they ensure real and through comments in forum.
Level: 2 Level: 2
Rate: added at 2013-07-01 13:20:02

Few days ago I have buy a IVT_BlueSoleil_10.0.417.0  But when I install my pc than show this erro 183
How can I fix

Level: 1
Rate: added at 2013-07-01 11:33:29

am using hp laptop. it has inbuilt bluetooth but when i use the bluesoleil software it doesn't work.

i would like to known from you if is there a way out?

thank you

Level: 1
Rate: added at 2013-06-28 23:16:17


I also got the problem - downloaded Bluesoleil 10 - installed for my Win7 x64 like in Version 8 - the Drivers were successfully installed...

Then, when i tried to establish connections with my headset it worked without any problem. even after shutting off the 'silence mode'
So my headset was correctly installed and connected, as I could hear establishing the connection to Bluesoleil via BT -
But finally in use, it was simply impossible to hear anything, or say anything - the sound was just like a slow white noise-
dots of loud pieces, interrupted with silence. - sounds like GRR_GR_GRRRGRRGRR_GR _GRGR ....GRRRGRRGRR etc.

I thaught first, it was my dongle- then it was my fault- and then, it was a Skype problem-
but it wasn't any of them - it's the NEW Blusoleil 10 - THANK YOU - as I thaught maybe there was some data loss during download, I downloaded it FOUR times. That cost me 2 Accumulate points each dowload - so 8 points - I want them back!
Inform your customers via elail, when you have fixed the problem of your "great new software" - which is not working.

angry regards,

Level: 1
Rate: added at 2013-06-24 13:37:16

the latest version may fix the problems i have read hear. best of luck.


Level: 2 Level: 2
Rate: updated at 2013-06-24 09:57:04


I purchased BlueSoleil8.0.370.0 (Order ID : BS2011090900031)

Will i get a free upgrade to BlueSoleil 8.0.390.0?






Vikky replied at 2013-06-24 09:57:04


Will a BlueSoleil8.0.370.0 Serial works with BlueSoleil_10.0.417.0??



BlueSoleil_Support replied at 2012-12-24 02:14:29

Hi, please send your detailed questions with screenshots to: support@bluesoleil.com we'll do our best to help you, thank you.


Vikky replied at 2012-12-23 12:56:21

 I actually had issues with BlueSoleil 8.0.395.0 and that's why i posted this question.

In a google search i came across that  BlueSoleil works best for Windows 7 (64 bit) - it works great untill now.

Is  BlueSoleil pallning to release a patch for this bug with  BlueSoleil 8.0.395.0 on Windows 7 (64Bit) and also i found that with this version it disables the Bluetooth Support Service automatically even if you manually start it after a restart it disables it,but this is not happening in BlueSoleil

Please look into this issue.







BlueSoleil_Support replied at 2012-12-17 00:58:54

Hi, please uninstall your BlueSoleil and download BlueSoleil 8.0.395.0 to install to see if it works correctly. Regards.


Vikky replied at 2012-12-15 08:07:22


I recently upgraded from Windows 7 (32bit) to Windows 7 SP1 (64 bit) and after i found that "Bluetooth Advanced Audio" is not available in service any more. :(

I use bluetooth headset to connect to my pc to watch movies, it worked flawlessly in Windows 7 (32bit) but not in Windows (64 Bit) and no longer avalable as bluetooth service.

Is that a product limitation or do you have any known solution for the same.

Any directions is appreciated.




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Level: 1
Rate: added at 2013-06-23 05:37:01

you say that it is very simple to ugprage, just download and install, but thats a false statement ! i went back to bs 6 , because my bs6 serial doesnt work on bs 10 !!!

Most of what they say is false, their idea of free is not the same as mine, ie free no fee,

the updates stopmost of my equipment working

older versions are better



Level: 2 Level: 2
Rate: added at 2013-06-20 13:43:01

Is there anyway to downgrade to a working version?

Level: 2 Level: 2
Rate: added at 2013-06-20 12:07:24

If anyone is interested in purchasing my Bluesoleil key, let me know.

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